You can choose to contact us by phone or via email. If you choose to call us, we do try to answer every phone call, although during peak hours and busy holiday seasons, you may receive our voicemail. You can reach us directly at (509) 663-0740 or toll-free at (866) 957-8846.

At Hooked On Toys, we treat every email just like a phone call and do our best to respond immediately. Our customer service representatives are constantly checking and responding to emails. In many cases, you'll get a response right away. During peak seasons, it can take up to one business day. It is our policy to respond to every email we receive. You can contact us online by emailing support@hookedontoys.com.

Address, Phone and Fax Information

Hooked On Toys, HOTS Inc.
1444 N. Wenatchee Ave
Wenatchee, WA 98801

Phone
(509) 663-0740

Toll-Free Phone
(866) 957-8846

Fax
(509) 662-6309

Business Hours

Our hours have changed and we are no longer open until 7pm on Fridays.